bigbunnyph Privacy Policy for Filipino Players

When you register on bigbunnyph, we collect basic personal details such as your name, date of birth, email address, and contact number. We also collect payment information — such as your GCash or Maya account details — to process deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically gather technical data including your device type, browser, IP address, and session activity. This information helps us maintain platform security, detect unusual activity, and improve your overall experience. We only collect what is necessary to operate the platform and fulfil our obligations to you as a registered player.

Your personal information is used to create and manage your account, verify your identity, process financial transactions, and send you relevant platform updates. We may also use your data to comply with legal and regulatory requirements applicable in the Philippines. If you have opted in to receive promotional communications, we may use your contact details to inform you about offers available on the Promotion page or your VIP programme status. You can update your communication preferences at any time through your account settings. We do not use your data for any purpose beyond what is described in this policy without your explicit consent.

bigbunnyph does not sell, rent, or trade your personal information to any third party. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. Wemay also disclose your information where required by Philippine law or in response to a valid legal request from a government authority. Outside of these limited circumstances, your data remains strictly within the bigbunnyph platform and its authorised service partners. We regularly review our third-party relationships to ensure your information is always handled with the highest standard of care.

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account details are stored in protected systems with restricted access. Our security team monitors platform activity around the clock to identify and respond to potential threats promptly. You also play an important role in keeping your account safe — we strongly recommend using a unique, strong password and never sharing your login credentials with anyone. If you suspect any unauthorised access to your account, please report it immediately through the FAQ page so our team can assist you right away.

bigbunnyph retains your personal information for as long as your account remains active or as required to fulfil the purposes described in this policy. If you close your account, we may retain certain data for a period required by applicable Philippine regulations, including records related to financial transactions and identity verification. Once the retention period has elapsed and there is no legal obligation to keep the data, it will be securely deleted or anonymised. We do not hold onto personal information longer than necessary, and our data retention practices are reviewed periodically to ensure compliance with current standards. If you have questions about how long specific types of data are kept, you may raise them through the FAQ page.

As a registered player on bigbunnyph, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or outdated. You may also request the deletion of your personal data, subject to any legal retention obligations that apply under Philippine law. If you wish to withdraw your consent for a specific use of your data — such as receiving promotional communications — you can do so at any time without affecting your ability to use the platform. We are committed to responding to all data-related requests in a timely and transparent manner. To exercise any of these rights, please visit the FAQ page for guidance on how to submit your request.

bigbunnyph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When updates are made, the revised policy will be published on this page with an updated date at the top. We encourage you to review this page periodically so you are always informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, you are welcome to reach out through the FAQ page before continuing to use the platform.